Refund and Returns Policy

SHIPPING 

WE OFFER COMPLIMENTARY GROUND SHIPPING VIA FEDEX OR UPS ON ALL U.S. ORDERS. YOUR PACKAGE WILL BE DELIVERED WITHIN 5 TO 7 BUSINESS DAYS. ENSURE YOUR PACKAGE ARRIVES ON TIME WITH 3-DAY, EXPRESS, OR OVERNIGHT SHIPPING. VISIT THE SHIPPING AND RETURNS PAGE FOR SHIPPING CUTOFF DATES.

RETURNS
 
SALE MERCHANDISE IS FINAL SALE. WE DO NOT OFFER RETURNS, EXCHANGES, OR STORE CREDIT ON PURCHASED SALE ITEMS. YOU MAY RETURN ANY NON-FINAL-SALE PRODUCT ORDERED ON THE WEBSITE FOR A REFUND WITHIN FOURTEEN (14) CALENDAR DAYS FROM THE DELIVERY DATE. RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL CONDITION, UNUSED, UNWASHED, UNALTERED, AND IN THE SAME CONDITION IN WHICH IT WAS RECEIVED WITH ALL TAGS ATTACHED, AND IN THE ORIGINAL PACKAGING AND PLASTIC WRAP (INCLUDING, IF POSSIBLE, THE ORIGINAL DELIVERY BOX). THE ORIGINAL INVOICE MUST BE PROVIDED WITH ANY RETURN. UNDERWEAR IS THE FINAL SALE. WE DO NOT OFFER RETURNS, EXCHANGES, OR STORE CREDIT ON PURCHASED UNDERWEAR ITEMS TO RETURN A PRODUCT, LOGIN TO YOUR ACCOUNT TO REQUEST A RETURNS MERCHANDISE AUTHORIZATION (RMA) OR CONTACT CUSTOMER SERVICE AT SALES@EDWINGDANGELO.COM OR CALL (631) 569 3600 FOR MORE INFORMATION ON RETURNS PLEASE SEE TERMS AND CONDITIONS.

EXCHANGES

AT THIS TIME, EDWINGDANGELO.COM PURCHAES CANNOT BE EXCHANGED THROUGH EDWINGDANGELO.COM. EDWINGDANGELO.COM ORDERS CAN INSTEAD BE BROUGHT TO A EDWING D’ANGELO ATELIER IN HARLEM AT 2231 ADAM CLAYTON POWELL JR. BLVD NEW YORK,  NY 10027 TO BE EXCHANGED OR RETURNED (TO THE ORIGINAL FORM OF PAYMENT OR A GIFT CARD). CERTAIN RESTRICTIONS APPLY TO ANY RETURN OR EXCHANGE, INCLUDING FOR ALTERED OR PERSONALIZED PRODUCTS, SALES AND OTHER NON-RETURNABLE PRODUCTS. PLEASE SEE THE TERMS AND CONDITIONS FOR MORE INFORMATION.

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